Supporting AdapTable for Infinite Table

At AdapTable Tools we pride ourselves that our Support is among the very best available.

All users' enquiries are dealt with quickly and professionally.

Support Tickets

AdapTable Support is accessed via a Support Ticket system that uses Zendesk.

Note

This contact method should be used for all issues about AdapTable functionality or to report bugs

Contact via Zendesk is done by raising a Support Ticket

Hint

Raising a ticket ensures that the issue is properly tracked and only closed when satisfactorily resolved

Support Ticket Template

Please use the Template below when raising a Support Ticket, as it helps us to resolve issues more quickly.

When raising a ticket, please provide a clear and concise description of the issue. Please test using the latest version of AdapTable to make sure your issue has not already been fixed. Please check out this documentation as they contain important information on how to use AdapTable.

Version @adaptabletools/adaptable-infinite-react - version x.x.x

Steps To Reproduce

Your bug will get fixed much faster if we can run your code and it doesn't have dependencies other than AdapTable (@adaptabletools/adaptable-infinite-react). Issues without reproduction steps or code examples may be immediately closed as not actionable.

Link to code example:

Please provide a CodeSandbox, a link to a repository on GitHub, or provide a minimal code example that reproduces the problem; (here are some tips for providing a minimal example)

As a starting point you can fork any of our examples in the current documentation.

Current behaviour [Please describe here what you currently see]

Expected behaviour [Please describe here what you expect to see]

Email Support

More general email support is available at support@adaptabletools.com.

Caution

  • This email address should be used for general queries, e.g. about AdapTable licence renewals, release dates etc
  • Issues about functionality or a potential bug needs to be sent via Zendesk as that creates a dedicated Ticket

AdapTable Tools Website

There is general information about Adaptable Tools at our Website.

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